About Louise Robertson

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So far Louise Robertson has created 24 blog entries.

Breaking New Ground with Embedded Insurance

What is embedded insurance?  There are  several different definitions of embedded insurance, put simply, it’s when insurance covers are offered with existing online purchases. Common examples include flight delay insurance offered at checkout when booking flights, or cancellation cover offered alongside vacation reservations. 

Breaking New Ground with Embedded Insurance2022-09-14T10:38:15+00:00

Traveler Behaviour – Thoughts from Phocuswright

With half of travelers worldwide reporting that they intend to take more vacations this year, it's clear that now the world is opening up. People are excited to get back out and explore new places again. But the Covid-19 pandemic and rising global prices have dramatically impacted how today's travelers search, shop, book, and experience their holidays. As we navigate this new world, how can the travel industry adapt to meet these new customer demands, and what are the big customer behavior trends to be aware of to increase conversion and customer loyalty? Four industry experts share their views on the Three Biggest Travel Trends

Traveler Behaviour – Thoughts from Phocuswright2022-09-15T08:41:33+00:00
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