FlexIt is easy
1 The booking is canceled
Customers cancel their booking through your website or customer service
2 We get notified
You inform Pattern of the cancellation via our APIs or customer service
3 Your customers get paid
Refunds can be paid out by Pattern or by you
Make it refundable
Make any booking flexible and increase consumer confidence
Boost revenues
Increase revenues due to higher conversions and commissions from policy sales
Personalize
Customize offers to increase adoption and satisfaction
Why choose FlexIt?
All booking and registration types are covered
Accommodations, transportation, events, camps, recreational activities and more
Offered by you, to your customers
Uniquely catering to your customers, anywhere in your purchase path, following your brand guidelines, this product is fully customizable to your needs and your customers’
Completely automated and seamless
There is zero involvement required from you. FlexIt doesn’t require any claim or proof of loss
FAQ’s
Distributors of FlexIt benefit from a boost in revenues from commissions paid on the sale of FlexIt, in addition to an increase in booking revenue as a direct result of higher booking confidence.
Cancellation for any reason of essentially any purchase of a ticket or paid for reservation.
Pattern specializes in embedding consumer protections in the purchase path of booking and registration businesses. Through years of protecting bookings and supporting consumer cancellations for various reasons, we gained the expertise needed to created this service and signed world-class partners who provide the financial backing for it.
Once cancellation is confirmed, claims are typically paid via the original form of payment as a refund.
CFAR is an insurance product that is sold as an add-on to traditional Travel Insurance and is unavailable in many regions of the world, and doesn’t apply on all types of purchases. FlexIt is a standalone service that is highly customizable and covers any booking or registration purchase.
Embedding FlexIt is extremely straight forward and easy. Most organizations can complete the API calls within hours.
The price of the cancellation policy will typically be in the range of 10-20% of the price of the non-refundable booking. The exact amount may depend on a number of configurable parameters such as the rate of refund and the cancellation period. The service is extremely flexible and we will work with you to create the best offering for your business and your customers.